Course Structure
Total of 12 units to complete this qualification
Core Units (6)
Elective Units (6)
Career Outcomes
IT Support Officer
Junior Systems Administrator
Help Desk Officer
Network Support Technician
ICT Operations Support
Junior Cybersecurity Analyst
Technical Support Officer
Entry Requirements
No previous experience or knowledge required
Basic computer literacy
Access to a computer with internet connection
Language, Literacy and Numeracy (LLN) skills at appropriate level
Meet 18fifty3 Training's entry requirements
Study Support
Learning Resources
Access to comprehensive online learning materials and industry-standard software
Expert Trainers
Learn from industry professionals with extensive practical experience
Student Support
Dedicated support services to help you throughout your learning journey
Recognition & Pathways
Recognition of Prior Learning (RPL)
Your existing skills and knowledge may count towards this qualification through our Recognition of Prior Learning (RPL) process. This can reduce your study time and cost.
- Work experience assessment
- Previous qualifications review
- Skills assessment
Further Study Pathways
After completing this qualification, you may progress to:
- Advanced Diploma qualifications
- Bachelor degree programs
- Industry certifications
Assessment Methods
Written Assessments
Complete assignments, reports, and documentation tasks to demonstrate your theoretical knowledge
Practical Tasks
Demonstrate your skills through hands-on activities, projects, and real-world scenarios
Observation
Be assessed while performing tasks in simulated work environments